Sign Up and Forgot password issues

Incident Report for Day One

Resolved

This incident has been resolved.
Posted Sep 10, 2024 - 10:01 UTC

Update

We are continuing to monitor this incident and analyse test results.
Posted Sep 09, 2024 - 12:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2024 - 09:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 09, 2024 - 08:31 UTC

Investigating

Please note we are aware of issues affecting sign up and intermittent failures to complete the forgot password process. This incident is under investigation.
Posted Sep 09, 2024 - 07:57 UTC
This incident affected: Websites (app.dayonework.com).